FAQ

License does not become valid

Even if you register an activation code, your license may not be activated.
In that case, there are the following reasons.

Software can not communicate with our license server

Depending on the environment you use, there may be cases in which network communication with application software from Seasoft license management server is blocked.
Then, please confirm the following points.

Check connection

Try accessing the following page using your browser.
https://seasoft.jp/license/bin/chk_ssl.cgi?key=Seasoft

If the following XML response is displayed, it indicates that communication with the server was successful.

<Result>Success</Result>

</CheckSSL>

If it is blocked by a firewall or proxy server, allow access to https://seasoft.jp.
Please note that we cannot provide software support for products other than our products.

Internet option setting

Our product use the Internet Explorer proxy settings to communicate with the license server.
Set 'LAN settings' on the Internet Options connection tab of Internet Explorer according to your environment.

Remarks

If setting up communication doesn't work, try offline registration as shown on the next page.